We want every customer who purchases a product or service to have a great experience.
With the Manager Method® Guarantee, if you are not satisfied with a product (template or tool) for any reason, you may submit a refund request here within 7 days of purchasing it. By submitting a refund request, you confirm that you are not using the template or tool.
After 7 days, all sales are final but if you have feedback, please Contact Us.
For our Services (including Coaching and Training), those services are non-refundable. However, if you have purchased a Coaching package and do not wish to continue for any reason, we will refund the pro-rata amount of the remaining sessions, subject to any short-rate (payment of normal published rate for all sessions provided to date).