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3 Questions Managers Should Ask Before You Open Your Inbox

routine Jul 29, 2026

What's your morning routine? It likely starts with cell phone scroll - which can mean a spiral into all the to-do's on your plate today. That's human - but it's not effective leadership... just anxiety with a to-do list attached.

Here's the fix, and it takes less time than your coffee needs to brew.

In this video and blog, here are 3 questions to ask yourself before you open your inbox. Not just once - tomorrow, and the day after, until it's a habit that helps you calm your mind - and boost your effectiveness as a leader. If you already love a morning ritual, add this one. If you're thinking "that's just not for me," fair — just try it once (or twice) before you write it off.

1) For your team - what's the one thing you can do today that will make their lives easier?

Most managers are great at making to-do lists. Fewer are good at deciding which item on that list actually matters. As a leader, prioritizing - not listing - is the actual job.

Notice this question doesn't start with you. It starts with your team. You're still human, so your brain defaults to your deadlines and your inbox. But your job isn't to get your list done. It's to make sure your team can get theirs done. So write down what you can do to help one or more of your team members today.

Say a team member can't send something out until you give feedback, a budget approval is sitting in your inbox blocking a vendor contract, and your own performance reviews are due Friday. The reviews feel urgent because they have your name on them. But if you spend the morning on reviews while your team member sits idle, you didn't have a productive day - you had a you-productive day.

Try asking it this way: "What's the one thing that, if I get it done today, makes it easier for my team to get their work done?" Then do that first.

2) For yourself - what's the one thing you can do today without anyone reminding you to do it?

Yes, your job is to help your team get their work done, but work doesn't get done by osmosis. You've got things only you can do, too.

Think about the difference between someone who follows through before you have to ask twice, and someone you have to chase. One of those people you trust completely. The other, you manage more closely, whether you mean to or not. On the flip side, which one do you want your team thinking about you?

Maybe you told a team member two weeks ago you'd talk to HR about making a case for their promotion. Nobody's chasing you on it. It would be very easy to let it slide another week. That's exactly the one thing to do today - not because it's urgent, but because doing it without being reminded is what makes you the manager people don't have to manage.

3) How does your approach today change what gets done?

You're going to have good days and bad days. That doesn't mean you're a bad leader - that means you're a real person. But how you show up is still the thing your team reacts to first, before they know a single thing about your calendar.

This isn't about pretending a rough morning didn't happen. It's about understanding that your mood has ripple effects and deciding what kind of circles you want to create. Are you asking your team questions, or just issuing instructions? If someone brings you a problem, what's your body language saying before you've said a word?

Say you walk out of a brutal budget meeting straight into your team meeting. Bring that tension into the room (even if you don't explain why), and your team spends the meeting trying to read you - and then talking about it among themselves afterward - instead of doing the work. Try: "My call was rough - give me a minute so I can clear my head and let's get into it." That minute (or even a few seconds) resets the room. Skipping that step doesn't make you tougher. It just makes the tension someone else's problem to decode.

You can reflect on these questions in literally two minutes. Asked consistently, they're the difference between reacting to your day and leading it. So give it a try today.


Next week: The three questions to ask yourself at the end of the day, so tomorrow starts already ahead.

If you're in HR: Want your managers asking questions like this every week, not just when they happen to catch a video? Manager Method's leadership platform builds this kind of intentionality into how your whole organization leads. Learn more and set up a call to see a custom demo for your organization.

If you're a manager: If you're looking for a rundown of the things people leaders need to know (but no one teaches you), check out Manager 101 and see why we've heard "It's really good, especially its real-life examples."

I'm

Ashley Herd

Founder of Manager Method®

I worked as a lawyer in BigLaw (Ogletree Deakins), and leading companies (including McKinsey and Yum! Brands). I’ve also served as General Counsel and Head of HR for the nation’s largest luxury media company (Modern Luxury). I’m a LinkedIn Learning instructor on people management, co-host of the “HR Besties” podcast (a Top 10 Business Podcast on Apple Podcasts and Spotify) and have been featured by CNN, Financial Times, HR Brew and Buzzfeed — all providing a skill set to benefit your organization and redefine people leadership.

HR Besties Podcast

Your HR Besties are here to celebrate your good days, relate on your tough days, and shout from the rooftops that being human at work matters. Hosted by Ashley Herd, Leigh Elena Henderson and Jamie Jackson.

Listen to the Podcast