I need to give difficult feedback to someone on my team, but I'm not sure how to bring it up without it landing as an attack. Walk me through how to prepare and what to say”
400,000+
managers trained
100+
organizations have made Manager Method their manager development program
As featured in
Gartner
CNN
Financial Times
The Washington Post
LinkedIn Learning
HR Brew
HR Morning
BuzzFeed
The 9 manager gaps
Which manager gaps are impacting your organization right now?
Every one of these lands on HR's desk eventually. Select the ones you're seeing, and we'll show you what changes when your managers use Manager Method
New Manager Transition
The promoted star who can’t stop being a peer.
Replacing a manager can cost up to 2x their salary.
Source: Gallup
Hiring & Onboarding
New hires who churn before they can contribute.
You pay to recruit, hire, and ramp the same seat twice.
Documentation Risk
Conversations that happened but left no paper trail.
Only 5% of HR leaders trust every manager’s documentation to defend a termination. The average claim costs $160,000.
Source: 2026 State of Management Report; Hiscox
Feedback & Documentation
Vague feedback that creates legal exposure.
51% of employees who quit said no leader discussed their job satisfaction in the three months before they left. Each exit costs 0.5x to 2x salary.
Source: Gallup
Frontline & Field Teams
LMS completion near zero for non-desk managers.
Replacing a frontline employee costs about 40% of their salary.
Source: Gallup
Authority & Accountability
The "friend first" manager who can't hold the line.
A disengaged employee costs the equivalent of 18% of their salary: $10,800 a year on a $60,000 salary.
Source: Gallup
Delegation & Growth
The manager who hoards high-visibility work.
External hires are paid 18% to 20% more and get lower performance reviews for their first two years.
Source: The Wharton School
Goal Alignment
Corporate goals that never make it to the team level.
Strategy stalls somewhere between the leadership team and the front line.
Manager Self-Sufficiency
HR as the default triage team.
52% of HR teams lose half a day or more every week to issues managers should handle.
Source: 2026 State of Management Report
Select the gaps you're seeing.
Choose as many as apply, and we'll show you how Manager Method closes each one.
New Manager Transition
New managers set expectations with former peers and stop doing the work themselves.
Manager 101 · Manager Toolkits · AI Coach
Hiring & Onboarding
New hires get consistent onboarding and clear expectations from day one.
Employee Success · Manager 101
Documentation Risk
Performance conversations are documented as they happen.
Performance System · Performance & Accountability Toolkit
Feedback & Documentation
Managers give specific, timely feedback that holds up.
Feedback Playbook · AI Coach
Frontline & Field Teams
Field and shift managers learn in 10–12 minute modules on mobile, between shifts.
Mobile App · AI Coach in Slack and Teams
Delegation & Growth
Managers delegate meaningful work and develop the people under them.
Manager 201 · Coaching Cadence · Growth & Development Toolkit
Goal Alignment
Every team knows how its work connects to organization priorities.
Manager 201 · Accountability Loop
Manager Self-Sufficiency
Managers handle everyday issues and escalate only what truly needs HR.
AI Coach · Manager Toolkits · HR Monthly Tools
See how your organization compares to the 300+ organizations we surveyed.
Learn
Practical, scenario-based courses led by Ashley Herd, in 10–12 minute modules with tools that unlock as managers progress, SHRM credit, and French and Spanish subtitles. A full pathway: Employee Success for individual contributors, Manager 101 for new managers, Manager 201 for experienced leaders.
â—·Â 10 to 12 minute modules
Apply
AI-powered capability modules where managers practice with their own team and build a plan for a real person.
â—· Â A real action plan in about 15 minutes
Embed
Guidance in the moment, inside the tools managers already use.
â—· Â Answers in minutes, without a call to HR
The foundation
Prove
Everything HR needs to launch, run, and show results.
HR Toolkits · Effectiveness Diagnostic · Benchmarks · Dashboard
AI-powered capability modules
From learning to practice to action, without pulling managers off the job.
Most training stops at the lesson. Capability modules take managers from what they learned to what they'll say to a real person on their team this week.
1 · Learn
Courses that teach the skills.
Short, practical lessons on the skills every manager needs.
2 · Practice
Custom scenarios built around their team.
AI builds practice scenarios from the manager's real roles and team dynamics, not generic role plays.
3 · Act
A targeted plan for a real person.
Managers leave with an action plan for a specific team member, ready for their next one-on-one.
Accountability Loop
Address issues early, when it’s a 90-second conversation instead of a 30-minute confrontation.
Feedback Playbook
Turn a vague “great job” or “be more proactive” into a specific next move.
Performance System
Handle performance conversations early, and document them as they happen.
Coaching Cadence
Help managers develop their people instead of doing the work themselves.
See it built around your managers' real situations.
In a 30-minute demo, we'll build a scenario and targeted action plan around a challenge your managers are facing right now.
Manager and HR toolkits
Tools for managers, for running the program, and for scaling HR.
Toolkits close the gap between learning and doing. Every one can be co-branded and customized to your organization's language and programs.
For managers
Manager Toolkits
Downloadable, editable templates tied directly to course concepts, so managers can put what they learned to work right away.
- âś“ Core Leadership Toolkit, plus Performance & Accountability and Growth & Development toolkits
- âś“ One-on-one agendas, delegation planners, and more, unlocked as managers complete each module
- ✓ Co-branded with your organization’s name
- âś“ HR dashboard shows which managers are using them
For HR
HR Toolkits
Everything a lean HR team needs to launch and run the Manager Method program itself, without building anything from scratch.
- âś“ Draft rollout schedules and a full communication suite
- âś“ Customizable cohort decks and facilitator guides
- âś“ Train-the-trainer videos so anyone in HR can facilitate
- âś“ Monthly engagement reports with ready-to-send templates
New every month
HR Monthly Tools
A new two-page tool every month, ready for HR to send to every manager in the organization. Tips, talking points, and the Pause-Consider-Act framework built right in.
Recent topics
PDF and Word versions so you can add your logo, plus a short video explaining each tool. Two years of past tools are ready to use in the Manager Method Library.
Before a 1:1
“What should I cover with someone who seems checked out?”
After a missed deadline
“How do I raise this with a former peer?”
Before a promotion talk
“How do I tell someone they aren’t ready yet without losing them?”
First week as a manager
“What should I set as expectations with my new team?”
Slack
Microsoft Teams
Mobile
Web platform
Easy to work with, by design
Your first year: a connected system that compounds.
Every component reinforces the next, and HR stays in control without carrying the load. Here is how a typical first year unfolds. Timing is flexible and built with your team during onboarding.
We build your rollout. Schedule, launch communications, and facilitation materials are done for you.
One flat annual license. Unlimited use, priced by organization size. No seats to assign or reassign.
No outside trainers required. HR can run cohorts with our ready-made decks and guides.
Support all year. Our client success team stays with you after launch.
What this can deliver in year one
Lower turnover cost
Managers equipped to retain, develop, and hold their teams accountable.
Measurable improvement
Manager effectiveness scored, benchmarked, and documented.
Fewer escalations to HR
Managers handle the situations that used to land on HR’s desk.
One leadership language
Every layer operating from the same framework.
Reduced legal exposure
Managers know how to handle difficult situations before they escalate.
A system that sustains itself
Not a one-time training event that fades in 90 days.
Customer stories
Lean HR teams, real results.
From research stations to university campuses, organizations are using Manager Method to build consistent managers without adding headcount. Designed by leaders who have led HR, Legal, and Customer Success at world-class organizations.
Healthcare · HR team of 3
Friesen Group
Engagement up in management categories and voluntary turnover down
“We were able to get this up and running without adding work to my team’s plate.”
Crystal Mapes, Human Resources Director
Cybersecurity · 320 employees
Corelight
Biannual cohorts tied to high-potential development pathways
“The conversations in the cohorts are where the real growth happens.”
Corelight
Information services
Copyright Clearance Center
Earlier performance conversations and more HR visibility into tool usage
“This is not just good content. It is a system that helps us lead better and protect the business.”
Amy Stacey, Senior HR Business Partner
Higher education · ~290 staff
Viterbo University
Cross-functional cohorts, with the university president taking part
“It’s practical, concise, and packed with things you can immediately apply.”
Erin Edlund, Ph.D., VP for Marketing, Communications, and Enrollment
Construction technology
TrueLook
A ready-now bench, trained before new manager roles opened
“Manager Method helps us scale leadership without adding complexity.”
Amy Williamson, HR Leader
Environmental labs · 85 employees
Eastex Environmental Labs
Every manager now holds monthly one-on-ones with a shared framework
“We’d struggled with performance conversations. Now, we have a rhythm and structure that really works.”
Eastex Environmental Labs
Integrations and security
Fits your stack. Passes IT review.
Slack
AI Coach where managers already talk.
Microsoft Teams
Same coaching experience for Teams organizations.
SSO
Sign in with your identity provider.
Your LMS, if you prefer
Courses can also be delivered through your existing LMS.
Mobile
No desktop required for field and shift managers.
French and Spanish subtitles
Course videos are subtitled for multilingual teams.
Customizable toolkits
Co-brand and tailor toolkits to your organization’s language and programs.
