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The Emotional Toll of Being a Manager: What Nobody Talks About (And What to Do)

emotional intelligence new manager Jun 25, 2026

What happens when you get promoted to a manager role? You're excited to tell your family and friends. You hear "Congratulations!" from everyone from your leadership at work, to people commenting on your LinkedIn announcement who celebrate it like you won the lottery. Because it does feel exciting.

But then you realize it's not so much a lottery prize... but a real job with very, very real demands. And somewhere between announcing the promotion and now, you thought to yourself: What is this?!

What nobody tells you about becoming a manager is that "exciting" feeling... can quickly disappear. Sure, you're getting paid more. You have a bigger title. But you can also feel isolated in ways you didn't expect. You can't fully relax. You're carrying stress you feel like you can't talk about. And there are days when you miss your old job - and even resent the people on your team for being able to take a vacation while you're always on.

That's not just you - that's the real human experience of management. But there are also things you can do about it.

The Reality Behind the Title

When you were good at your job, you got promoted because you were expected to then teach the whole rest of the team. Win-win, right? Except it doesn't work that way. Things that feel natural to you - the way you work, the way you solve problems - feel impossible to teach or coach someone else through. You're constantly surprised that other people don't just get it.

Then there are the people problems. Someone needs time off. Two team members are in conflict. You're worried about budget decisions you didn't make. You're privy to information you can't share. And on top of all of it, you're supposed to be the calm, competent person in the room.

No wonder you feel overwhelmed.

The Emotions Nobody Talks About (But You Feel Anyway)

1. Loneliness

When you were an individual contributor, you could vent. You could tell your coworkers about the frustrating meeting, the unfair decision, the stress of the deadline. You could build real friendships at work because you were peers.

As a manager, it's different. If you vent to your team members - even the ones you're close to - it's not the same. Because then they're carrying the weight of your stress on top of their own work. And they know they have to keep their job, so they're not going to tell you to stop. They're just going to feel heavier every time you offload.

You want to talk to your own boss about it? Risky. You don't know what they'll do with that information. And talking to other managers? You're not sure who's safe.

So, you keep it to yourself. And keeping it to yourself feels really, really lonely.

2. Resentment

You're in a team meeting. Someone mentions they're taking a vacation, and you joke: "Taking a vacation? What's that?! Must be nice."

But there's a grain of truth under that joke. As a manager, you feel like you're always on. You're in your email at night, and thinking about team problems on your day off. You feel like you can never fully disconnect because there's always someone who needs you.

And it's especially hard when you look at the person who has your old job. You were there once. You remember what that felt like - leaving at 5 and actually leaving work behind. Suddenly, that pay increase and new title don't seem as glamorous, because the tradeoffs feel harder than the gains.

That's not just frustration - that's resentment. And it's a sign that something needs to change.

3. Imposter Syndrome (Or Rather, Imposter Phenomenon)

You feel like you've been promoted, but the moment you step into the role, the doubts start: Do I actually know what I'm doing?

Can you teach people when the thing that made you successful feels natural and instinctive? Can you coach someone who does things differently than you do? Can you handle the people issues—the conflict, the performance conversations, the decisions that affect someone's paycheck?

And underneath all of it: What if they figure out I have no idea what I'm doing?

This is so common that it has a name: imposter syndrome. But the two researchers who first coined the term (Dr. Pauline Clance and Dr. Suzanne Imes) actually prefer to call it imposter phenomenon, not a syndrome - because it's not a sickness. There's nothing wrong with you. Instead, it's something that naturally happens to people, especially when they step into new territory.

You're not broken - you're normal.

4. Stress and Worry

You're managing information. You know things about the organization that create a different kind of stress. You hear all sorts of talk about AI, but not what it means for your team. You know it's budget season, but have no idea what to ask for or what will get approved. You find out layoffs are coming, but are told you can't tell your team member who's about to apply for a mortgage. You're in the middle of all of it - getting information from senior leaders, trying to manage your team, and never quite knowing what you can control or what to say.

The stress of that middle position is real. And it's a lot.

So, What Actually Matters?

If you're feeling any - or all - of these emotions, the instinct is to panic. I need to be a better leader. I need to do more. I need to have better systems, better frameworks, better everything. Or maybe I shouldn't be a leader at all.

But that's when you're overthinking it.

Here's what I want you to do: Think about the best leaders you've ever had. Not the ones with the most impressive titles. The ones who actually made a difference in your work life or your career. What did they do?

Your answers will likely sound basic -  they showed up. They listened to you. They asked you questions. They gave you feedback you actually needed to hear. They treated you like a human being.

That's it. That's the baseline.

When you're drowning in emotions - loneliness, stress, resentment - it's easy to think you have to be superhuman to be a good manager. You don't. You have to focus on the basics - and know you'll get better over time.

Recognize your impact. You are a very real character in your team's lives. The way you interact with them shows up in conversations they have with their families, their friends, even themselves. They're telling stories about you. And when you're the person who actually shows up, listens, and helps them do their job and supports their bigger career and life goals, you become the boss that people point to. The one they talk about as the good one.

That matters. A lot more than you probably realize.

What Actually Helps

If these emotions are normal (and they are!), then the question isn't how to eliminate them. It's how to manage them in a way that doesn't drive you - or your team - out the door.

1. Reconnect With Your Why

Go back to basics: Why did I take this role in the first place?

For a lot of people, the answer is: "I didn't really have a choice. I was told I was going to become a manager." And that's okay. Sometimes the answer is: "I wanted the title, but now I'm not sure this is what I actually want." That's also okay.

Regardless of why you became a manager, ask yourself: What matters about having a good manager? What's the impact?

Run the exercise I mentioned: Think about the leaders who mattered. What did they do? What habits or behaviors actually moved the needle for you? Write those down. That's your baseline. That's what you don't have to overthink.

2. Build a Network of Other Managers

You can't always vent to your team. You may not be able to vent to your boss. So where do you go?

Other managers. People in your department, people in totally different departments, people outside your company - whoever gets it.

If your organization has formal leadership cohorts or training, take it. Not just for the content (though the content helps), but for the relationships. Some of what you'll get out of it is a group of people who understand what you're going through. People who can answer questions like: "How would you handle this? What did you do in a similar situation?"

If your organization doesn't have that, build it anyway. Find one or two other managers and create a standing coffee meeting - literally get together, or virtually if you're not close to each other. Talk through the things you're dealing with. It's remarkable how validating it is to say something out loud and have someone say: "Yeah, I get it. I've been there too."

If this feels awkward, here's a script for reaching out: "Hey, I know we're both managing teams, and I'd love to grab coffee sometime to just think through some manager stuff. Not anything urgent or confidential, just a chance to talk through how we're handling different situations. Would you be up for that?"

3. Use HR as a Sounding Board

A strong HR department isn't there to enforce rules or protect the company from you. They're there to support you and the organization. They can be your sounding board.

When you're stuck on a decision, when you're not sure how to handle something, when you need to bounce ideas off someone who understands the people side of work, that's what HR is for.

"Hey, we're navigating a conflict on my team. I'm thinking about handling it this way. What do you think? Have you seen other approaches that work?"

That kind of conversation can save you from a bad decision, give you perspective, and make you feel less alone in your role.

4. Take Advantage of Professional Support

If your organization has an EAP (employee assistance program) or counseling benefits, use them. Seriously.

You may already tell your team members about the Employee Assistance Program, or EAP. "Hey, we have this benefit. If you're stressed or dealing with something, you can access free counseling sessions." You genuinely want your team to use it. Why wouldn't you use it yourself?

Or you may have no idea what your organization offers. Which is why #3 (reaching out to HR) can help, to ask them what benefits your team has access to - and use them yourself. 

The stress you're carrying as a manager - even the stress you feel like you're creating on your own - is real. And sometimes it helps to have a professional to talk through it with. Someone who has no stake in your organization, no reason to protect themselves, who's just there to help you think through what's happening.

That doesn't make you weak. It makes you smart.

What You Can Do

Being a manager can feel hard. The emotions that come with it - loneliness, resentment, stress, doubt - are completely normal. You're exactly where you should be. You didn't mess up when you accepted the promotion.

But you also don't have to white-knuckle your way through it alone.

Your impact matters more than you probably realize. Not because you're performing some superhuman management feat, but because you show up, you listen, and you give a damn. Your team feels that. The people you've managed will remember it. And the work you do - not just the things that show up in a spreadsheet or PowerPoint deck, but the way you make people feel seen and supported - that sticks with people.

So care about it. Build your network. Get support when you need it. And remember: you don't have to be perfect. You just have to be there.


For Individual Managers

If you're carrying this weight alone, you don't have to. At Manager Method, we've built a foundational program that walks you through the fundamentals of management - from one-on-ones to tough conversations to navigating the emotions of being a people leader.

→ Start with Manager Method 101

Or, if you've been managing for a while and you're ready to deepen your strategic impact, check out Manager Method 201.

→ Explore Manager Method 201

For HR Leaders and Organizations

Disengaged managers cost organizations $10 trillion globally in lost productivity. And a huge part of that is because managers themselves are burning out - they're isolated, they're stressed, and they're not getting the support they need.

When you invest in manager development - not just skills training, but the decision-making and community that comes with cohort-based learning - you change the game. Your managers stay. Your teams stay. And they not only stay, but they care about their jobs and perform.

If you're ready to build a manager development program that actually works, let's talk - we can show you a custom demo of how we can help you make that happen much easier than you'd expect.

→ Schedule a call to see a custom demo of our platform for your organization

I'm

Ashley Herd

Founder of Manager Method®

I worked as a lawyer in BigLaw (Ogletree Deakins), and leading companies (including McKinsey and Yum! Brands). I’ve also served as General Counsel and Head of HR for the nation’s largest luxury media company (Modern Luxury). I’m a LinkedIn Learning instructor on people management, co-host of the “HR Besties” podcast (a Top 10 Business Podcast on Apple Podcasts and Spotify) and have been featured by CNN, Financial Times, HR Brew and Buzzfeed — all providing a skill set to benefit your organization and redefine people leadership.

HR Besties Podcast

Your HR Besties are here to celebrate your good days, relate on your tough days, and shout from the rooftops that being human at work matters. Hosted by Ashley Herd, Leigh Elena Henderson and Jamie Jackson.

Listen to the Podcast